These Terms & Conditions (“Terms”) apply to your use of [adeustourism.com] (the “Site”) and to travel services provided or arranged by Adeus International Holdings Limited (“we”, “us”, “our”). By using the Site, sending us inquiries, or making a booking, you agree to these Terms.
If you have any questions about these Terms, please contact us at info@adeustourism.com.
1. Use of the Site
You must be at least 18 years old or use the Site under the supervision of a legal guardian. You agree to provide accurate information and not to use the Site for any unlawful or disruptive purposes.
We may modify, suspend, or discontinue any part of the Site at any time without prior notice.
2. Scope of Services
We design and arrange customized inbound travel services, including itineraries, accommodation, transportation, activities, and on-the-ground support.
We often act as an organizer or agent for independent third-party suppliers, whose own terms and conditions may also apply.
3. Quotations & Bookings
Quotations are based on current prices and availability and are valid only for a limited time as stated in your proposal.
A booking is confirmed only when you accept our proposal in writing and we receive the required deposit or full payment. A contract is formed when we send you written confirmation.
If you make a booking on behalf of other travelers, you confirm that you are authorized to accept these Terms for all travelers.
4. Prices & Payments
Unless otherwise stated, all prices are quoted in US Dollars (USD) or another currency clearly shown on your invoice.
Payment terms (deposit amount, balance due date, and payment methods) will be specified on your invoice. Bank charges, card fees, and currency conversion costs imposed by your bank or payment provider are your responsibility.
If you make a booking on behalf of other travelers, you confirm that you are authorized to accept these Terms for all travelers.
5. Changes & Cancellations by You
Any request to change travel dates, itinerary, or traveler details must be made in writing as early as possible. Changes are subject to availability and may incur extra costs or penalties from third-party suppliers.
If you need to cancel your booking, you must notify us in writing. Cancellation fees depend on when your written notice is received and on supplier policies. Deposits are often non-refundable and cancellation fees generally increase as the departure date approaches.
If you do not show up as scheduled (no-show), no refund will be provided for unused services unless required by applicable law.
6. Changes & Cancellations by Us
We may make minor changes to your itinerary (for example, adjusting the order of activities or replacing a hotel with one of a similar standard) and will inform you as soon as reasonably possible.
If a significant change is necessary, we will notify you and, where possible, offer an alternative arrangement, a price reduction, or a refund for affected services (excluding non-recoverable costs already paid to suppliers).
We are not liable for changes or cancellations caused by force majeure events (such as natural disasters, epidemics, war, strikes, government actions, or severe weather), but we will assist you in arranging alternatives. Any additional costs are usually borne by you.
7. Travel Documents & Visas
You are responsible for ensuring that you hold a valid passport, visa(s), and any other required travel documents for China and any other destinations on your itinerary.
We may provide general guidance, but we are not responsible for your failure to obtain proper documentation or for any consequences arising from this.
8. Insurance, Health & Special Requirements
We strongly recommend that you purchase comprehensive travel insurance covering medical expenses, trip cancellation or interruption, baggage loss, personal liability, and any activities included in your itinerary.
You should ensure that you are physically fit for the trip and consult a doctor if needed. You must inform us in writing of any relevant medical conditions, disabilities, allergies, or important dietary requirements at the time of booking.
We will pass your special requirements on to our suppliers, but we cannot guarantee that all requests will always be fully met.
9. Third-Party Suppliers
Many services included in your trip (such as hotels, transportation, and activities) are provided by independent third-party suppliers.
While we carefully select our partners, we do not control their day-to-day operations and are not responsible for their acts or omissions.
In some cases, your legal relationship is directly with the supplier, and their terms and conditions will apply in addition to these Terms.
10. Liability
To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special, or consequential losses, including but not limited to loss of profit, loss of enjoyment, or emotional distress.
Our total liability for any claim arising out of or in connection with your trip shall not exceed the total amount you paid to us for the specific service giving rise to the claim.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
11. Complaints & Feedback
If an issue arises during your trip, please inform us or our local representative as soon as possible so that we have the opportunity to assist.
If the issue is not resolved during the trip, you may submit a written complaint to info@adeustourism.com within 30 days after the end of your trip, providing details and any supporting documents.
We will review your complaint and respond within a reasonable period.
12. Intellectual Property
All content on the Site, including text, images, graphics, logos, and layout, is owned or licensed by us and is protected by copyright and other intellectual property laws.
You may view and print content for personal, non-commercial use only. You may not copy, modify, distribute, or use any content for commercial purposes without our prior written consent.
13. Governing Law, Changes & Contact
These Terms are governed by the laws of [Jurisdiction – e.g. Hong Kong / England & Wales / PRC], without regard to conflict of law rules.
We may update these Terms from time to time. The latest version will always be posted on this page with the “Last updated” date. Your continued use of the Site or our services after changes are posted constitutes your acceptance of the updated Terms.
Adeus International Holdings Limited
Email: info@adeustourism.com
(Privacy-related questions can also be sent to info@adeustourism.com.)
